Insights
Articles and insights.
Short articles on tailored software, automation, portals, spreadsheets, and the practical systems that help local businesses work more clearly.
Contents
Latest articles
7 articles
01 31 July 2026 The waste in Making a Cup of Coffee Anything that helps create what the customer actually wants is value-added. Anything that uses time, effort, space, material, or money without adding value is waste. 02 18 July 2026 Eliminating Admin Waste in Property Management Property management is a coordination business. Every day, property managers are juggling tenants who need something fixed, landlords who need to approve it, and contractors who need to be scheduled to do it. 03 5 July 2026 Let the Server Do the Chasing Lean Automation for Small Business Admin. 04 1 July 2026 The Hidden Cost of "Good Enough" Eliminating Waste Saved One Business from a Costly Hire 05 27 June 2026 The Lean Business Survival Guide The businesses that will still be operating in ten years aren't necessarily the ones with the best products or the biggest marketing budgets. They're the ones with the lowest costs relative to what they produce because low costs mean resilience, and resilience is what survival requires. 06 22 June 2026 Removing Waste from Your Business Processes Value-added activities are the things that directly help your customer, improve your service, produce your product, or move the business forward. Wasteful activities are the things that consume time, money and effort without really adding value. 07 22 June 2026 The Business Case for Tailor-Made Software in the Age of AI There are now more digital tools than ever before. Accounting systems, CRMs, stock control platforms, booking systems, project management tools, customer portals, reporting dashboards and automation platforms all promise to make business easier. But for many smaller businesses, the reality is often very different.